Frequently asked questions

Have questions? We’re here to help

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Why isn't my tracking information updating?

In some cases, tracking information might not update immediately. For many of our orders, especially those involving international shipping, the tracking number provided is for the last mile of delivery. This means that while the package is en route to your country or region, updates may be less frequent. The tracking will update more regularly once the package reaches a local courier for the final delivery leg. This ensures you get accurate updates as your order makes its way to you.

What products do you offer?

We specialize in high-end carbon fiber components and OE replacement parts for cars, motorcycles, and trucks.

How do I place an order?

Browse our selection, add items to your cart, and complete your purchase using Apple Pay, Google Pay, cards, or PayPal, all processed securely through Stripe.

What payment methods are accepted?

We accept Apple Pay, Google Pay, major credit cards, and PayPal for secure and versatile payment options.

What are the shipping times?

OE replacement parts are typically delivered within 3-10 business days. Carbon fiber and FRP parts like spoilers require 20-40 days, including manufacturing time. Larger items like hoods may take 40-60 days to deliver. Detailed information about shipping costs and delivery times can be found on our Shipping page.

What is your return policy?

Visit our Return and Refund policy page for detailed information on how to handle returns or exchanges.

How can I contact customer support?

For any inquiries or support needs, reach out through our Contact page or email us directly at info@bmbmworks.com.